1326 & 1328 S Mary Ave.Sunnyvale, CA 94087(408) 735-9830
info@thegranaryquilts.com
Merchandise Return Policy:
Shipping/Handling/Delivery Policy:
We only ship to the US and US Territories. We do not ship internationally. Our standard (default) shipping method is USPS (United States Postal Service). Delivery is typically 1-4 days after the order is processed, excluding Sundays, but is not guaranteed. Orders to non-contiguous states may be longer. Our system does not provide you with tracking information automatically. If you need a tracking number, please email us at, info@thegranaryquilts.com.
Large boxes may ship UPS Ground service. Delivery takes approximately 1-5 business days.
Orders to Alaska, Hawaii, Puerto Rico, and other non-contiguous locations will only be shipped USPS. Also, USPS is the only option to ship to PO boxes or US military/diplomatic addresses (APO, FPO, DPO).
We process and fill orders as soon as possible, but please note that orders placed on Saturday/Sunday/Monday may not ship until Tuesday/Wednesday.
If you need to change or have an issue with your order, please contact us as soon as possible at, info@thegranaryquilts.com, and we will try to rectify it before it ships.
Shipping and Handling Fees are based on the amount of your purchase (excluding block-of-the-month shipments):
From | To | Rate |
$0.01 | $19.99 | $5.99 |
$20.00 | $69.99 | $8.99 |
$70.00 | $149.99 | $14.99 |
$150.00 | $249.00 | $19.99 |
$250.00 | and up | $24.99 |
Note that shipping/handling/delivery for block-of-the-month or club programs is different; please refer to the description for each program for specifics.
Class Materials Discount:
A 10%* discount is offered on class supplies (notions, pattern and book) for instructed classes with your paid enrollment. *Note: Discounts do not apply to kids classes, class fees, fabric, sewing machines and accessories, certain manufacturer specials, or already discounted merchandise.
Class Policies:
Class policies apply to all classes including recurring classes, specific project classes, and special workshops and events such as Granary Getaways.
Class participants must be 16 years of age or older to attend adult classes unless otherwise specified in the class description.
No class “auditing” is allowed.
If you tend to be cold, please bring a sweater for class. The shop is kept on the cool side.
Class reservations will only be accepted when accompanied by full payment. The supply/preparation list for any given class may be downloaded from The Granary’s website at any time (a link can be found below the class description).
Many of the classes we offer require you to purchase a book or pattern. Since the information contained in those books and patterns is considered “copyrighted” material, it is illegal to photocopy all or any portion of it; therefore, each student is required to purchase her or his own copy of the required book or pattern. In doing so, you are supporting the creative efforts of the hard-working designers who develop our favorite quilt patterns and encourage them to continue to publish and create. Thank you for your cooperation and consideration!
Class Etiquette:
We ask you to arrive on time to ensure all have the full benefit of class time.
However, please arrive no earlier than 15 minutes before your class time to set up. We cannot accommodate students earlier than 15 minutes before class time in the classroom area, as we use this space to cut and prepare kits, inventory fabric, and do other shop chores. If the shop is open, you are welcome to shop before class, but please leave your sewing machine and supplies in the car until 15 minutes before class time.
Turn off cell phones (or place on vibrate). If a call is necessary, please step outside to complete the call.
Refrain from wearing perfume to class due to allergies of others.
Please treat other students, the teacher, and other customers with courtesy and respect. Please remember you may be in class with people of many different personality types, opinions, and skill levels. Everyone is attending to learn something and have fun. Lively conversation is encouraged, but please refrain from criticism or gossip about participants or other customers and try to steer away from topics that seem to make participants uncomfortable. In short, be respectful of others feelings, be diplomatic, and try to be nice.
Leave the classroom tidy. Please eat in the designated area. Discard food and trash in the trash container in our kitchen area, not in the trash cans under your table in the classroom.
Make sure you take all your equipment and supplies home with you. We cannot store equipment and supplies and The Granary is not responsible for personal property left at the store.
We cannot accommodate children in adult classes.
Pets:
Pets and emotional support animals are not allowed in class or in the shop. Service Animals (or service animals in training for a recognized program) that assist with a physical or mental disability are permitted. They must be on leash with their person at all times.
COVID POLICY: Masks may be required if mandated by the county health department.
CLASS CANCELLATIONS:
For regular classes, refunds or store credit will be given if you notify us of your need to cancel a class at least fourteen (14) days prior to the first day of the scheduled class. Cancellation less that 14 days prior to the first day of the scheduled class forfeits all class fees paid. We stand by this policy to assure our teachers that the minimum enrollment has been met and to guarantee those taking the class that the class will be a "go". A minimum number of students is required for most classes. If the Granary cancels a class, you may choose a refund, store credit, or to transfer your class fee to another class of your choosing.
For Private 1- and 3-day Granary Getaways and some special workshops or travelling teacher classes, there may be special cancellation policies that will be noted in the description.
For Tweens/Teens Camp classes, after June 1st, no refunds will be given once registration is paid. Up to one week before the class start date, you may switch your child to a different camp class (that they have completed the prerequisites for) or transfer the registration to another child (that has completed the prerequisites), if there is space available. If your child becomes ill during the week of camp and is unable to attend, we cannot prorate the registration fee, however, we will do our best to allow them to come to another camp session to finish their projects if space is available.